How to make a request

  1. Email info@lacebridalcouture.com with the subject “Data Deletion Request.”
  2. Include your name and the email address or social media username associated with your interaction with Lace.
  3. Tell us which information you want deleted and how you shared it, such as an appointment request, email, or Instagram message. Include an approximate date if it will help locate the information.

Do not include your password, access tokens, payment card information, or copies of identity documents. If additional verification is needed to protect your information, we can discuss an appropriate way to verify the request.

Email a deletion request

What happens next

We will review the request, identify information within Lace’s control, and respond about the steps taken or any clarification needed. Deletion may be limited where records are needed to complete a transaction, meet legal or recordkeeping obligations, or resolve a dispute. You can use the same email address to ask about the status of your request.

A deletion request does not itself cancel an appointment, order, or contract. If you also want to change an appointment or order, please state that separately so we can discuss the available options.

Facebook and Instagram information

If your request concerns information shared with Lace through Meta services, identify the relevant Facebook or Instagram username and the interaction or content involved. The current website displays Instagram content through Elfsight and does not offer a visitor Facebook or Instagram login.

Deleting information held by Lace does not delete your Facebook or Instagram account, information retained independently by Meta, or someone else’s posts. To manage information held by those services or remove app permissions you have granted, use the privacy and account controls in your Facebook or Instagram settings.

Other service providers

For information held independently by a booking, social media, or other third-party provider, you may also need to submit a request directly to that provider. Tell us if your request concerns an appointment made through our BridalLive scheduler so we can identify the relevant boutique record.

Questions or another way to contact us

Call (513) 821-6000 or write to Lace Bridal Couture, 100 W. Benson St., Reading, OH 45215.

For more about information handling, read our Privacy Policy.

The Hill Bridal Collective

Our sister stores